Terms and Conditions

General Terms and Conditions

§ 1 Applicability, Definitions


(1) Gregor Schatzer greemillaa Pferdesport, Römerweg 11, 6408 Pettnau, Austria (hereinafter: "we" or "greemillaa Pferdesport") operates an online shop for goods at https://greemillaa.com. The following general terms and conditions apply to all services between us and our customers (hereinafter: "customer" or "you") in the version valid at the time of the order, unless otherwise expressly agreed.

(2) A "consumer" in the sense of these terms and conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An "entrepreneur" is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction, whereby a legal partnership is a partnership that is endowed with the ability to acquire rights and incur liabilities.

§ 2 Conclusion of Contracts, Storage of Contract Text


(1) The following regulations for the conclusion of contracts apply to orders placed via our online shop at https://greemillaa.com.

(2) Our product presentations on the internet are non-binding and do not constitute a binding offer to conclude a contract.

(3) Upon receipt of an order in our online shop, the following regulations apply: The customer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop. The order is placed in the following steps:
  1. Selection of the desired goods,
  2. Adding the products by clicking the corresponding button (e.g., "Add to cart", "Add to shopping bag" or similar),
  3. Checking the details in the shopping cart,
  4. Calling up the order overview by clicking the corresponding button (e.g., "Proceed to checkout", "Proceed to payment", "To order overview" or similar),
  5. Entering/checking address and contact details, selecting the payment method, confirming the GTC and right of withdrawal,
  6. If the agreed quality of the goods deviates from their usual quality and conditions of use, confirmation of a negative quality agreement,
  7. Completing the order by pressing the "Buy now" button. This constitutes your binding order.

(4) In the event of the conclusion of a contract, the contract is concluded with Gregor Schatzer greemillaa Pferdesport, Römerweg 11, 6408 Pettnau, Austria.

(5) Before ordering, the contract data can be printed out or saved electronically using the browser's print function. The processing of the order and the transmission of all information required in connection with the conclusion of the contract, in particular the order data, the GTC and the right of withdrawal, takes place by e-mail after you have placed the order, partly automatically. We do not store the contract text after the conclusion of the contract.

(6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. the browser's "back button"). They can also be corrected by prematurely canceling the ordering process, closing the browser window and repeating the process.

(7) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is done automatically via e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Subject Matter of the Contract and Essential Characteristics of the Products


(1) The subject matter of the contract in our online shop is:
  1. The sale of goods. The specific goods offered can be found on our product pages.

(2) The essential characteristics of the goods can be found in the item description. If the agreed quality of the goods deviates from their usual quality and conditions of use, this will be explicitly stated in the item description (negative quality agreement). If the customer has given their explicit consent to the negative quality deviation, this defines the subject matter of the contract.

§ 4 Prices, Shipping Costs and Delivery


(1) The prices stated in the respective offers and the shipping costs are total prices and include all price components including all applicable taxes.

(2) The respective purchase price must be paid before delivery of the product (advance payment), unless we expressly offer purchase on account. The payment methods available to you are indicated under a correspondingly labeled button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, the payment claims are due for payment immediately.

(3) In addition to the stated prices, shipping costs may apply for the delivery of products, unless the respective item is marked as free of shipping costs. The shipping costs will be clearly communicated to you again on the offers, if applicable in the shopping cart system and on the order overview.

(4) All offered products are, unless clearly stated otherwise in the product description, immediately ready for dispatch (delivery time: 5-10 working days after receipt of payment).

(5) The following delivery area restrictions apply: Delivery is made to the following countries: Germany, Italy, Netherlands, Austria.

(6) If the delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us as a result. This does not apply with regard to the costs of dispatch if you effectively exercise your right of withdrawal. For the return costs, in the event of an effective exercise of the right of withdrawal by you, the regulation made by us in the cancellation policy applies.

§ 5 Right of Retention, Retention of Title


(1) You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 6 Right of Withdrawal


As a consumer, you have a right of withdrawal. This is governed by our cancellation policy.

§ 7 Contract Language


The sole contract language available is German.

§ 8 Liability


(1) Subject to the following exceptions, our liability for breaches of contractual obligations and for tort is limited to intent or gross negligence.

(2) We are liable without limitation for slight negligence in the event of injury to life, body, health or in the event of a breach of an essential contractual obligation. If we are in default with the performance due to slight negligence, if the performance has become impossible or if we have breached an essential contractual obligation, liability for property and financial damage attributable thereto is limited to the foreseeable damage typical for the contract. An essential contractual obligation is one the fulfillment of which makes the proper execution of the contract possible in the first place, the breach of which jeopardizes the achievement of the purpose of the contract and on the compliance with which you can regularly rely. This includes in particular our obligation to act and to fulfill the contractually owed service described in § 3.

§ 9 Warranty


(1) The warranty is governed by the statutory provisions.

(2) For entrepreneurs, the warranty period for delivered goods is 12 months.

(3) As a consumer, you are requested to check the goods/digital goods or the service provided immediately upon performance of the contract for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so will, of course, not affect your statutory warranty claims.

§ 10 Final Provisions/Dispute Resolution


(1) Austrian law applies. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.

(4) [gzd_complaints text_only=yes]

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